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Tuesday, November 17, 2009

A satisfied customer...

One reason we have such loyal customers here at Scarpe is our customer service and ability to put women in clothes that make them feel great about themselves. Just the other day we received praise from one such customer...

Jen,
You see many customers coming through the door of your adorable shop. But let me refresh your memory of my visit and tell you a fun story. Last February I was skiing with several friends. Kris from Taos, and I were tired of skiing so we decided to take a break. My friend Claire also from Columbus urged me to stop into Scarpe while I was in Telluride. So Kris and I did. You were there and sold me many pieces I didn't think I really needed but have enjoyed so much and worn over and over. Kris, a past owner of a great boutique loved the way you put things together on me, too. Thanks! But the real story follows.

I was reunioning with some college friends in San Francisco. We were casually shopping , more like window shopping, at some cute shops while I said, you know I have only met a couple of people who can really dress me, explaining my time at your shop. Diane, from Chicago, started to laugh, she had the same experience with you, too! She said is that the person from Hinsdale who just had the baby? So here we are in San Francisco talking about our experiences in your shop which didn't occur at the same time nor did we know each other had ever shopped with you. BTW, we were both wearing our favorite scarves at the time. And guess where they were from? Yep, Scarpe!

The best to you.
 
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